Supporter Conduct & Reporting
Football is for everyone.
Chatham Town Football Club is committed to providing a safe, welcoming and inclusive environment for everyone who attends The Bauvill Stadium or supports the club away from home.
We want supporters of all ages and backgrounds to feel comfortable watching Chatham Town.
There is no place in our club or in football for discrimination, abuse, harassment, threatening behaviour or violence.
We ask every supporter to play their part in creating a positive matchday environment and to report behaviour that falls below the standards we expect.
Our Supporter Standards
When attending Chatham Town fixtures, travelling to or from matches, or representing the club online, supporters are expected to behave responsibly and respectfully.
Unacceptable behaviour includes, but is not limited to:
- Racist language, chanting, gestures or behaviour
- Sexism or misogyny
- Homophobic, biphobic or transphobic abuse
- Discrimination relating to disability
- Discrimination relating to religion, faith or belief
- Discrimination relating to nationality or ethnic origin
- Sexual harassment or unwanted sexual behaviour
- Threatening, intimidating or violent behaviour
- Abusive behaviour towards players, match officials, staff, stewards, volunteers or other supporters
- Throwing objects or missiles
- Entering the field of play without permission
- The misuse of pyrotechnics or other prohibited items
- Bullying, harassment or targeted abuse online
Passion and emotion are part of football. Discrimination and abuse are not.
Supporters are also required to comply with Chatham Town Football Club’s Ground Regulations when attending The Bauvill Stadium.
How To Report An Incident
If an incident is happening during a match
Please report it as soon as possible.
Speak to the nearest:
- Steward
- Club official
- Member of matchday staff
- Police officer, where present
Giving us the opportunity to deal with an incident while it is happening can make it easier to identify those involved and take appropriate action.
Please do not put yourself at risk or confront another supporter.
If you are attending an away fixture, report the incident to a steward or official representing the home club. You can also make Chatham Town FC aware of the incident by filling in this form. Please click here.
Report Directly To Chatham Town FC
If you experience or witness unacceptable supporter behaviour, you can report it to the club after the event.
Email: garyhake@chathamtownfc.com
Or fill in this form: Click here
When making a report, please provide as much information as you can, including:
- The fixture or event
- Date and approximate time
- Where in the stadium the incident happened
- A description of what you witnessed or experienced
- A description of the person or people involved
- Seat, standing area or location where known
- Names of any witnesses
- Photographs, video or screenshots where safely available
For online incidents, please include the relevant account name, platform, link and screenshots where possible.
You do not need to confront the person involved or put yourself at risk to gather evidence.
If you would like your report to be treated confidentially, please make this clear when contacting us. Information may still need to be shared with organisations such as The FA, league authorities or the police where appropriate.
Reporting Discrimination
You can report discrimination directly to Chatham Town FC, but there are also a number of independent organisations that provide specialist reporting and support.
Kick It Out
Kick It Out works across English football to tackle discrimination and provides a dedicated reporting service covering professional football, non-league and grassroots football, as well as incidents that take place online.
You can report racism, sexism, homophobia, transphobia, ableism, faith-based discrimination and other forms of discriminatory behaviour through Kick It Out.
Her Game Too
Chatham Town FC believes that women and girls should be able to attend, participate in and enjoy football without sexism, misogyny or harassment.
Her Game Too works to tackle sexism in football and provides a route for people who have experienced or witnessed sexist or misogynistic behaviour to report it.
Football-related reports submitted through Her Game Too are supported through its reporting relationship with Kick It Out.
Football v Homophobia
Football v Homophobia works to challenge discrimination based on sexual orientation and gender identity and to make football a welcoming environment for LGBTQ+ people.
If you experience or witness homophobic, biphobic or transphobic behaviour in football, you can report it through Football v Homophobia. Reports are supported through its reporting relationship with Kick It Out.
REPORT THROUGH FOOTBALL v HOMOPHOBIA
Level Playing Field
Level Playing Field campaigns for an inclusive matchday experience for disabled sports supporters.
If you experience disability-related abuse or discrimination, or have concerns about accessibility and inclusion at a football ground, Level Playing Field can provide advice and support.
Report To The FA
Discriminatory behaviour can also be reported through The Football Association’s official reporting channels.
The FA encourages anybody who has experienced or witnessed discrimination in football to report it so that the incident can be considered and investigated.
REPORT DISCRIMINATION TO THE FA
Online Abuse
Our standards of behaviour do not stop when the final whistle blows.
Discrimination, threats, harassment or targeted abuse towards our players, staff, volunteers, match officials or fellow supporters through social media is unacceptable.
If you experience or witness online abuse:
- Do not engage with or escalate the situation
- Take screenshots where appropriate
- Save the username/account name
- Save a link to the post, comment or message
- Report the content through the relevant social media platform
- Report discriminatory football-related abuse to Kick It Out
- Contact Chatham Town FC where the incident relates to the club, our players, staff or supporters
Where behaviour may constitute a criminal offence, it should also be reported to the police.
See It. Hear It. Report It.
Creating a welcoming football club is everyone’s responsibility.
If you witness behaviour that has no place at Chatham Town Football Club, please don’t ignore it.
Report it.
Together, we can ensure The Bauvill Stadium remains a place where everyone can enjoy football and feel that they belong.
